Pampers Club Loyalty Program Terms and Conditions
PROCTER & GAMBLE PAMPERS® DIAPERS, TRAINING PANTS AND WIPES PAMPERS CLUB LOYALTY PROGRAM TERMS AND CONDITIONS
PLEASE READ THIS DOCUMENT CAREFULLY! IT CONTAINS VERY IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU IF YOU REGISTER FOR THIS PROGRAM.
BY REGISTERING FOR THE PAMPERS DIAPERS, TRAINING PANTS, AND WIPES PAMPERS CLUB LOYALTY PROGRAM (THE "LOYALTY PROGRAM") YOU ACKNOWLEDGE AND AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS ("TERMS") STATED HEREIN. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT REGISTER FOR THE LOYALTY PROGRAM. THE PROCTER & GAMBLE DISTRIBUTING LLC AND/OR ONE OF ITS AFFILIATES (“P&G”) RESERVE THE RIGHT TO MODIFY OR TERMINATE THE LOYALTY PROGRAM AT ANY TIME AND IN ANY MANNER, IN WHOLE OR IN PART, AS OUTLINED BELOW, EVEN THOUGH SUCH CHANGES MAY AFFECT THE REDEMPTION VALUE OF PAMPERS CASH AND/OR PAMPERS CASH ALREADY ACCUMULATED OR THE AVAILABILITY OF REDEEMABLE MERCHANDISE. ANY CHANGES OR MODIFICATIONS WILL BE EFFECTIVE IMMEDIATELY UPON POSTING THE REVISIONS TO WWW.PAMPERS.COM AND YOU WAIVE ANY RIGHT YOU MAY HAVE TO RECEIVE SPECIFIC NOTICE OF SUCH CHANGES OR MODIFICATIONS. YOUR PARTICIPATION IN THE LOYALTY PROGRAM CONFIRMS YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS AND ANY SUCH CHANGES OR MODIFICATIONS; THEREFORE, YOU SHOULD REVIEW THESE TERMS AND CONDITIONS FREQUENTLY TO UNDERSTAND THE TERMS AND CONDITIONS THAT APPLY TO THE LOYALTY PROGRAM. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, YOU MUST STOP PARTICIPATING IN THE LOYALTY PROGRAM.
1. Eligibility. Membership in the Loyalty Program is only open to individuals who are legal residents of the fifty (50) United States and the District of Columbia, and Puerto Rico, who are the age of majority in the jurisdiction that they live as of the date of enrollment and have the capacity to enter into a binding contract. The Loyalty Program is void elsewhere and where prohibited. Corporations or other entities or organizations of any kind are not eligible for the Loyalty Program.
2. Privacy. Please review our Privacy Policy at www.pg.com/privacy which governs the Loyalty Program to understand our practices in connection with the use and protection of your personal information.
US only: You may be invited by P&G/Pampers to voluntarily participate in surveys about Pampers products, which may collect information about you and/or your child and are governed by our Privacy Policy mentioned above. If you choose to complete the surveys, please note that your and your child’s personal information and your responses to the surveys may be collected, processed, used, generated, stored, shared, transferred, and retained for, among other things, the purposes of market research, trade presentations, product innovation/research/analysis/development, advertising claim generation/support, training for P&G’s research and/or for other surveys/studies of P&G. You may exit a survey at any time if you do not want to proceed and your responses for that survey will not be stored.
3. Your Pampers Cash Account.
Registration. To set up a Loyalty Program Pampers Cash account ("Pampers Cash Account"), you must log in to the Pampers Club app (see Mobile Device Application) with internet access using your Pampers Club login, or you must register via the Pampers Club app by entering your first name, email address, password, postal code and child’s birthday/due date. While registering, you must accept these Terms, after which registration is complete. Only the individual named as the primary account holder (the “Member”) will accrue Pampers Cash and will be entitled to access Pampers Cash Account information. Only one Pampers Cash Account is allowed per Pampers Club member.
By participating in the Loyalty Program, each Member is responsible for maintaining the confidentiality of his or her Pampers Cash Account and password and for restricting access to his or her computer or mobile device. Member agrees to accept responsibility for all activities that occur under Member's Pampers Cash Account or password. Without limiting any other remedies, P&G may suspend or terminate any Pampers Cash Account if P&G suspects in its sole discretion that any Member or other person has engaged in fraudulent activity in connection with this Loyalty Program.
4. Pampers Cash Program
Earning Pampers Cash. Members earn Pampers Cash for qualifying purchases of Pampers diapers, training pants, and wipes products. Pampers Cash is accrued on the basis of the Member’s submissions of unique Pampers Club codes found inside qualifying Pampers product packaging (“Codes”). Pampers Cash has no monetary value. A summary of a member’s Pampers Cash Account may be viewed within the Pampers Club app.
Beginning 5:00 a.m. EDT June 7, 2021 and ending 11:59:59 p.m. EST on December 31, 2025 Members will receive, for qualifying purchases of Pampers diapers, training pants, and/or wipes products that are properly credited to the Member’s Pampers Cash Account, Pampers Cash based on $.20 per diaper Code scan and $.05 per wipe Code scanned. Pampers Cash is only redeemable via Pampers Club and has no monetary value. P&G reserves the right to modify Pampers Cash values for code scan submission.
Each qualifying product will have a Code inside the package. For boxes containing multiple bags, each bag will have a Code inside the package and Members will need to scan all Codes to get the total amount of Pampers Cash for the box. Members should retain original Code numbers for recordkeeping.
Pampers Cash will be issued to the Member’s Pampers Cash Account. The Loyalty Program and all Pampers Cash expires no later than 11:59:59 p.m. EST. on December 31, 2025. Therefore, all Pampers Cash must be redeemed to P&G no later than 11:59:59 p.m. EST. on December 31, 2025.
Members may also be eligible to receive bonus Pampers Cash from P&G, for specified promotional offers advertised by P&G from time to time at the sole discretion of P&G. The details of such bonus Pampers Cash will be provided at the time the offer is made. Bonus Pampers Cash may also be earned in connection with transactions with P&G promotional partners as designated by P&G. These third parties are independent of P&G, and P&G is not responsible in any manner for the products and services provided by these parties or any damage, cost, or liabilities that are incurred in connection with the goods and services associated therewith.
Conditions of Use. P&G will attempt to credit Members' accounts with Pampers Cash on a timely basis. However, each member shall have the responsibility of ensuring that his or her Pampers Cash is properly credited. Any claim for Pampers Cash not credited accurately must be received by P&G within six (6) months of the date of claimed accrual of such Pampers Cash or 11:59:59 p.m. EST on December 31, 2025, whichever is earlier, or otherwise such Pampers Cash shall no longer be valid or usable.
P&G shall have no liability for any printing, production, typographical, mechanical or other errors in the Pampers Cash summaries distributed by P&G or its agents, for any delay or failure to credit Pampers Cash to Member accounts, or for any failure to provide Pampers Cash Account summaries as outlined herein.
P&G reserves the right to invalidate Pampers Cash from a Member's Pampers Cash Account with notice if it determines in its sole discretion that such Pampers Cash was improperly credited to such Member's Pampers Cash Account or was obtained fraudulently or otherwise in violation of these Terms. P&G reserves the right to require proof of accrual of Pampers Cash or Codes and P&G reserves the right to delay the processing or redemption of any Pampers Cash or Codes without notice, in order to assure compliance with these Terms.
Pampers Cash and Codes do not constitute property, do not entitle a Member to a vested right or interest, and have no cash value. As such, Pampers Cash and Codes are not redeemable for cash, transferable, or assignable for any reason. The sale, barter, transfer, or assignment of any accumulated Pampers Cash or Codes, other than by P&G, is strictly prohibited. Any Pampers Cash or Codes which P&G deems in its sole discretion to have been transferred, sold, bartered, or assigned in violation of these Terms may be confiscated and/or canceled.
Participation in the Loyalty Program is subject to these Terms, as well as policies and procedures that P&G may adopt or modify from time to time. Any failure to abide by these Terms or any policies or procedures implemented by P&G, any conduct detrimental to P&G, or any misrepresentation or fraudulent activities in connection with this Loyalty Program, or failure to act in a manner consistent with federal, state, provincial, or local laws, regulations or ordinances, may result, in addition to any rights or remedies available to P&G in law or equity, in the termination of membership in the Loyalty Program, as well as forfeiture of any Pampers Cash accrued to date, and any other benefits earned in connection therewith, in P&G's sole discretion.
Changes to Pampers Cash Structure. The Pampers Cash structure, including the bonus Pampers Cash where applicable, is subject to modification or limitation at any time, with or without notice, in P&G's sole discretion, including, without limitation, the right to establish additional means of accruing Pampers Cash, the right to modify and delete any or all of the recognized means of accruing Pampers Cash existing at any given time, the right to change the rewards available and their values and types and the Pampers Cash redemption terms, and the right to exclude specific types of transactions from Pampers Cash eligibility.
Redeeming Pampers Cash. Subject to P&G’s rights to add, delete, or otherwise make changes to the Pampers Cash structure and the rewards as more fully expressed in the preceding paragraph, Pampers Cash may be redeemed for any rewards listed in Pampers Club, which is posted and periodically updated in the Pampers Club mobile application, and is subject to the Pampers Club terms and conditions, available within the Pampers Club app. Go to the Pampers Club mobile application or the www.pampers.com “Pampers Club” page (https://www.pampers.com/en-us/rewards) for additional details on how to redeem Pampers Cash. Pampers. Cash will be subtracted from a Member's account at the time the Member requests a reward.
Each redeeming Member is solely responsible for ensuring that their shipping or email address, as applicable, is correct in the Loyalty Program records prior to redemption. Residents of Puerto Rico may be subject to an import tax on certain items, which must be paid at the time of delivery and will be disclosed at the time of redemption. P&G’s obligation regarding delivery of a reward is satisfied upon shipping the selected reward to the address for the Member contained in the Loyalty Program records as of the date of redemption.
P&G is not responsible for lost or stolen rewards and will be responsible for non-receipt of rewards only when a reward is shipped to an address different than the one in the Loyalty Program records as of the date of redemption.
Members must allow a minimum of four to six weeks for shipment of a selected reward. Pampers Cash has no monetary value. There can be no exchanges for the unused portion of any Member’s Pampers Cash. Once Pampers Cash has been redeemed for a reward, it is no longer valid for any subsequent redemption and it may not be returned or refunded to a Member's Pampers Cash Account for any reason.
The Loyalty Program and all Pampers Cash expires not later than 11:59:59 p.m. EST on December 31, 2025. Therefore, all Pampers Cash redemption requests must be communicated to P&G as required by these Terms by such time. The availability of any reward or Catalog of Rewards items offered in the Loyalty Program is subject to change without notice at any time and subject to availability in the sole discretion of P&G. Rewards may be available only in limited quantities and will be distributed on a first-come, first-served basis. Members should regularly consult the Loyalty Program website for updates about reward availability.
Expiration of Pampers Cash. Pampers Cash shall be maintained in the member's account until it is redeemed for a reward or until it expires not later than 11:59:59 p.m. EST on December 31, 2025. Notwithstanding the foregoing, P&G retains the right to cancel any Member’s Pampers Cash Account and accumulated Pampers Cash in the event of inactivity for six (6) consecutive months. No extensions, refunds or other exchanges will be allowed for expired Pampers Cash.
5. Mobile Device Application
Members must participate in the Loyalty Program, including scanning Codes, via the Pampers Club mobile application (“Application”) available for download for iOS and Google operating systems. Use of the Application will be governed by the additional Pampers Club Mobile Application Terms of Use. The Application can be downloaded to Member’s mobile device via Member’s operating system’s app store. The Application can be used to enter Codes with the assistance of the mobile device’s camera. Once the Application is downloaded, Members will need to sign in using the email address and password used to register and access the Loyalty Program. Member’s Loyalty Program screen name (or first name if no screen name is available) and Member’s Loyalty Program password will be stored on Member’s phone until Member logs out of the Application. Once Member is logged into the Application, Member can use the Application to submit Codes to have Member’s Pampers Cash Account credited with Pampers Cash Member has collected. P&G will not be liable for any delays in the receipt of any submissions, as delivery is subject to effective transmission from Member’s network operator. If Member has any questions, Member may contact us through the Contact Us link on the Pampers website. To remove the Application from Member’s smart phone in iOS, highlight and delete; in Android uninstall from application manager. Available in the U.S. at the Apple® App Store and Google Play for smartphones using the iOS and Google operating systems.
6. Modification To, Termination or Extension of Loyalty Program Terms.
(a) Modification to Terms: Membership in the Loyalty Program is offered at the discretion of P&G and P&G reserves in its sole discretion the right to modify the Terms, Pampers Cash redemption values, benefits, reward levels, conditions of participation, rules for issuing, redeeming, retaining, using, or forfeiting Pampers Cash, and their respective duration or timing, or any other aspect of the Loyalty Program, in whole or in part, at any time, with or without notice, even though such changes may affect the redemption value of the Pampers Cash already accumulated. Members understand that the most recent version of the Terms will be located at the Loyalty Program website or the Pampers Club mobile application. Any changes or modifications will be effective immediately upon posting the revisions to www.pampers.com or the Pampers Club mobile application, and you waive any right you may have to receive specific notice of such changes or modifications. Your participation in the Loyalty Program confirms your acceptance of these Terms and any such changes or modifications; therefore, you should review these Terms and applicable policies frequently to understand the terms and conditions that apply to the Loyalty Program. If you do not agree to the Terms, you must stop participating in the Loyalty Program.
(b) Termination: The Loyalty Program will terminate at 11:59:59 p.m. EST. on December 31, 2025, or earlier at the sole discretion of P&G. In the event of early termination, P&G shall give conspicuous notice at least six (6) months prior to the date that such termination becomes effective, during which time Members may still accrue and redeem Pampers Cash, provided however, that Members agree that P&G shall not be required to give six (6) months’ notice if such termination is due to the filing of a petition in bankruptcy, an adjudication of bankruptcy, insolvency, an assignment for the benefit of creditors, or any other discontinuance of business. All Pampers Cash must be redeemed prior to the effective date of termination. Members should not rely upon the continued availability of the Loyalty Program or any Pampers Cash Rewards accumulated in connection therewith.
(c) Extension: P&G may, at its sole discretion, extend the Loyalty Program beyond the expiration date set forth above. Members who participate in the Loyalty Program after the extension agree to be bound by the Terms then in effect at the time of Loyalty Program extension.
7. Limitation on Liability. P&G WILL NOT BE RESPONSIBLE OR LIABLE FOR ANY INJURY, LOSS, CLAIM, DAMAGE, OR ANY SPECIAL, EXEMPLARY, PUNITIVE, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING WITHOUT LIMITATION LOST PROFITS OR LOST SAVINGS), WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, THAT ARISES OUT OF OR IS IN ANY WAY CONNECTED WITH (A) ANY USE OF THE LOYALTY PROGRAM, (B) ANY FAILURE OR DELAY BY P&G IN CONNECTION WITH THE LOYALTY PROGRAM (INCLUDING, WITHOUT LIMITATION, THE USE OF, OR INABILITY TO USE, ANY COMPONENT OF THIS LOYALTY PROGRAM); OR (C) THE PERFORMANCE OR NON PERFORMANCE OF THE LOYALTY PROGRAM BY P&G, EVEN IF P&G HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of your registration information, whether for breach of contract, tortious behavior, negligence, or under any other cause of action. If, despite the limitation above, P&G is found liable for any loss or damage which arises out of, or is in any way connected with, any of the occurrences described in the limitation above, then its liability will in no event exceed, in total, the sum of US $100.00. SOME STATES DO NOT ALLOW THE LIMITATION OF LIABILITY, SO THE LIMITATIONS ABOVE MAY NOT APPLY TO YOU.
8. Disclaimer of Warranties. P&G MAKES NO WARRANTY OF ANY KIND REGARDING THE LOYALTY PROGRAM, WHICH IS PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. P&G EXPRESSLY DISCLAIMS ANY REPRESENTATION OR WARRANTY THAT ITS LOYALTY PROGRAM WILL BE ERROR-FREE. P&G FURTHER DISCLAIMS ANY WARRANTY AS TO THE ACCURACY, COMPLETENESS AND TIMELINESS OF ANY CONTENT OR INFORMATION DISTRIBUTED WITH RESPECT TO THE LOYALTY PROGRAM. P&G EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS, INCLUDING IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND THOSE ARISING BY STATUTE OR OTHERWISE IN LAW OR FROM A COURSE OF DEALING OR USAGE OF TRADE. SOME STATES DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES, SO THIS WARRANTY DISCLAIMER MAY BE LIMITED IN ITS APPLICABILITY TO YOU.
9. Taxes. Determination and payment of tax liability on rewards, including income tax, if any, are the sole responsibility of Member.
10. Acts Beyond P&G Control. The failure of P&G to comply with the Terms because of an act of God, war, fire, riot, terrorism, earthquake, actions of federal, state, provincial or local governmental authorities, or for any other reason beyond the reasonable control of P&G, shall not be deemed a breach of the Terms. If any such contingency shall last for more than sixty (60) days, P&G shall have the right to terminate the Loyalty Program immediately by giving notice and shall have no further liability to any Member.
11. Governing Law and Consent to Jurisdiction. The laws of the State of Ohio, without regard to its conflict of laws principles, will govern these Terms, as well as Members’ and P&G’s observance of them. If you take any legal action relating to your use of this Loyalty Program or these Terms, you agree to file such action only in the state or federal courts located in Hamilton County, Ohio.
12. No Waiver. P&G's failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by P&G in writing.
13. Captions. The headings in these Terms are for your convenience and reference. These headings do not limit or affect these Terms.
14. Complete Agreement. These Terms, together with those items made a part of these Terms by reference, make up the entire agreement between P&G and Members relating to the Loyalty Program, and replaces any prior understandings or agreements (whether oral or written) regarding the Loyalty Program. If a court finds any of these Terms to be unenforceable or invalid, those term(s) will be enforced to the fullest extent permitted by applicable law and the other Terms will remain in full force and effect.
15. Sponsor: The Procter & Gamble Distributing LLC, One Procter & Gamble Plaza, Cincinnati, Ohio, USA 45202.
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